Topic: Purchase problem

Viewing 3 posts - 1 through 3 (of 3 total)
  • July 25, 2017 at 06:04 #33474
    AlexMusician
    Participant

    Hello. Yesterday I bought a Podium license. The payment was successful and on the zynewave website I saw a message that the purchase was completed, but my download page is still empty and I didn’t receive an email with the information about the purchase, only message with registration information.

    July 25, 2017 at 08:57 #33477
    AlexMusician
    Participant

    Now all is well. I received a message from PayPal that there was a delay in checking the operation.

    July 25, 2017 at 17:37 #33480
    Zynewave
    Keymaster

    Hi Alex, welcome to the forum.
    I’m glad to hear the purchase completed automatically even though there was a delay. After your purchase yesterday I received an email from PayPal saying that the transaction was under “PayPal Payment Review”, even though you were listed as a “Verified Customer” by PayPal. Today I received an email from PayPal saying the transaction was cleared.
    Regards,
    Frits

Viewing 3 posts - 1 through 3 (of 3 total)
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