Topic: VIP Account Unknown ! [Resolved]

Viewing 5 posts - 1 through 5 (of 5 total)
  • #2605
    Pierre-Alexis
    Participant

    Hello!
    I bought Zynewave Podium 2.88 the 25 June 2011 to have a different and better software to compose music as i wish with a wonderfull interface and content. But i finally saw, this end of July, that Podium 3.0 was released ! I directly searched where i can take it on the website and thought i have to take it in the Download page. But when im entering my account name and password, it tells me en error which is:
    “Sorry, only USERS GRANTED SPECIAL ACCESS can read topics in this forum.”
    The only i thing i dont understand is that i bought Podium with this account.

    Please help me ! 😥

    #20853
    michi_mak
    Participant

    nevermind

    #20854
    Zynewave
    Keymaster

    Hi,

    Welcome to the forum 🙂

    On June 27 I sent you an email with instructions on how to get access to future Podium updates. I sent it to the email address you used with share-it. I’m going to resend it now, in case it got lost somehow.

    In your share-it order you specified “astangel” as user name, which I couldn’t find at the time. I did not realize you had registered the “xx” account instead. Could I ask you to change the name of your account from “xx” to “astangel”? Also, change your password to something else. You can change this by clicking the “Profile” link at the top of the page, when you are logged in.

    Once you’ve done that, I’ll give the “astangel” account access to the VIP lounge.

    Frits

    Edit: Changed the account name to “xx”.

    #20856
    Pierre-Alexis
    Participant

    I did the changes now, changed into “astangel” now. I Clicked on the link for registration form but it showed “Sorry this username is already taken”.. Now i am waiting for the next step anyway .

    EDIT: just wanted to add a big thanks to give so nice opportunities with Podium!

    EDIT 2: Thanks, now its working better !!

    #20858
    Zynewave
    Keymaster

    Your account should now have access to the VIP lounge, and I’ve sent you an email with download instructions.

Viewing 5 posts - 1 through 5 (of 5 total)
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