This topic contains 7 replies, has 2 voices, and was last updated by Andy Forber 3 months ago.
So i’ve just paid to upgrade and I cannot download any premium version of Podium! Is there a cooling off period or something I don’t know about?
I’ve tried to download from the Downloads page as well as the receipt email.
Any help is appreciated.
edit: Have tried Chrome, Edge and IE.
Hi Andy. Can you try again now? My shopping-cart plugin had updated overnight and I needed to manually initiate a database update.
Hiya, It’s still not working just yet. I have refreshed cache. Perhaps it’ll take a few hours to replicate over to the live site. I’ll try again later, failing that, tomorrow and let you know.
Give it another try. I found that the shopping-cart update had imposed restrictions on the download file paths. I’ve patched this now.
Hi Andy. My own tests show that the download links are working again now. Let me know if you still have problems.
Thanks Frits. I’ll be able to give it another go tomorrow. Thanks again.
Hi Frits, only just been able to give it another shot and we’re all set. Thanks!
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