Topic: upgrade period was expired and now i can not download my purchased software?

This topic contains 2 replies, has 2 voices, and was last updated by  Hermu 1 year, 3 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • #33774

    Hermu
    Participant

    my upgrade period was expired on August 14, 2017 and my download page shows only a the last demo versions, but it should be possible to download the latest purchased version within upgrade period.

    #33775

    Zynewave
    Keymaster

    That would be ideal, but unfortunately my current shopping-cart setup does not enable me to do that. I would have to spend considerable time customizing the website php code. Also, I currently don’t keep older versions of the installer on the server. During an active upgrade period, the download page shows the following message: “The download links are only available during your upgrade period. Please keep a backup copy of the installer file.”

    If you have lost the installer, send me an email with your purchase/account details, and I can send you the latest Podium version released in your upgrade period.

    #33776

    Hermu
    Participant

    thanks, i have already a backup of my latest podium version, but i’m wondering why anyone who have bought a Podium version, can not download the latest version if upgrade period was expired.

Viewing 3 posts - 1 through 3 (of 3 total)

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